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Availability: Made-to-order
Processing time: 1-2 weeks by 100% Handcrafted
Shipping time: Generally 5-7 days by FedEx/DHL
Cost to ship: Free
Packing: The work is packaged by Acousart and follows a standardized packaging process.
Signature: Sign by the artist on the back of the canvas by default, sign on front at the lower right corner when the customer requires.
Customization: Custom size is available, please send it to contact for a quote,we would reply you in 24 hours.
DÉTAILS DE L'ŒUVRE
Disponibilité : Sur commande
Temps de traitement : 1 à 2 semaines par 100 % fabriqué à la main
Délai d'expédition : généralement 5 à 7 jours par FedEx/DHL
Coût d'expédition : Gratuit
Emballage: L'œuvre est conditionnée par Acousart et suit un processus d'emballage standardisé.
Signature : Signé par l'artiste au dos de la toile par défaut, signé au recto en bas à droite lorsque le client le demande.
Personnalisation : une taille personnalisée est disponible, veuillez l'envoyer à un contact pour un devis, nous vous répondrons dans les 24 heures.
artmazin Returns Policy: Your Satisfaction, Our Priority
At artmazin, we believe in creating an exceptional buying experience for every customer. Our Returns Policy is designed to ensure your complete satisfaction with every purchase.
Artwork Quality Assurance
- If the received artwork doesn’t match our website's depiction, you’re entitled to a full refund. We stand by the quality and authenticity of our offerings.
Shipping Damage Policy
- In the rare event of transit damage, choose between a free replacement or a full refund. We ensure every artwork is protected, but we’re prepared to resolve any shipping-related issues swiftly.
30-Day Money-Back Guarantee
- Enjoy our 30-day, no-questions-asked money-back guarantee. If you decide to return an artwork, we manage the collection and return shipment, with only the return freight cost to you.
Initiating a Return
- To start a return process, reach out within 30 days of receiving the artwork. Ensure the artwork is in its original condition and packaging. Proper packaging is crucial for a successful refund.
Handling Damaged Deliveries
- If your order arrives damaged, please provide photographic evidence of the damage. This assists us in understanding the issue and managing the insurance claim. Repackage the item carefully for its return.
Return Timeline
- You have 30 days from the date of receipt to initiate a return, followed by an additional 14 days to complete the return process.
Non-Refundable Situations
- Should the artwork not meet your needs, the cost of return shipping falls to you. We issue a full refund once we receive the returned item.
Need Help?
- For any queries or assistance with the returns process, please don’t hesitate to contact us at info@artmazin.com. We’re here to help make your experience with us as smooth and satisfying as possible.
Art Performance: UNIQUE Texture and Combination made easy.
Acoustic Performance: Diffuse, penetrating, and soft reflective effect on sound waves, making it more effective in sound absorption, noise reduction.
Durability: Durable against light & heat, not prone to damage. It’s also breathable, maintaining appearance for a long time with excellent color retention.
Flame Retardant: Flame Resistance: ASTM E84, UL723 : Class A (Interior Wall & Ceiling Finish Category)